Click to load or right-click to download full-size image.

INT. SLEEPLESS JOE’S COFFEE SHOP – DAY

SECOND BARISTA

Karen!

Karen takes her cup, then tastes it.

KAREN

Excuse me? Excuse me. I specifically ordered a soy latte. This is skim.

TOOZIE

Ma’am I’m quite sure that you did order a skim latte. I wrote it down at the time.

KAREN

I most certainly did not order a skim latte.

TOOZIE

I’m sorry if there’s any confusion, ma’am. I’ll be happy to take that and have a soy latte made for you. No additional charge.

It should be free.

TOOZIE

Excuse me?

KAREN

I’m busy and you’re wasting my time with getting my order wrong. It should be free.

TOOZIE

I’m sorry, ma’am but company policy doesn’t allow me to…

KAREN

May I speak to your manager, please?

Toozie looks like she’s trying hard to express exasperation.

TOOZIE

Certainly, ma’am.

(speaking into a counter microphone)

Charlie, could you come to the front please?

Charlie, a pleasant-looking middle-aged man in a tie comes up to the counter from deeper in the bowels of Sleepless Joe’s.

KAREN

Are you the manager?

CHARLIE

Yes, I’m the manager. What’s going on here?

KAREN

Your…employee here has served me a skim latte when I specifically asked for a soy latte.

CHARLIE

(picking up the cup)

Hmm. It appears to say skim here on the cup.

KAREN

I don’t care if the brain-dead zoomers you employ can’t be bothered to listen!

CHARLIE

Now really, ma’am…

KAREN

You’d discipline this girl if you know what was good for your business.

Please do not reproduce this storyboard or its associated screenplay text without permission from Faustus, who may be contacted here.